Monday-Friday 8:00AM ET to 5:00PM ET we offer live remote assistance and support with GoToAssist. Using GoToAssist our experts can view your screen and share control of your mouse and keyboard, getting you back on track quickly and easily. At any time during a support session, you can take control of your computer just by moving your mouse.
In order to use GoToAssist, your computer must meet the following requirements.
28.8Kbps or greater Internet connection (56K recommended)Pentium-class PC running Windows operating system, including:
- Windows 95
- Windows 98
- Windows 2000
- Windows Me
- Windows NT 4.0
- Windows XP
- Windows Vista
- Windows 7
- Internet Explorer 4.0 or later
- Netscape Navigator 4.0 or later
- Mozilla Firefox 1.0 or later
Ability to make direct outgoing TCP connections, or availability of a SOCKS server or an HTTP proxy